When you submit an enquiry through our product cart, Everbrite Abrasive Pte Ltd may collect your name, company name, email address, telephone number, the products and SKUs in your cart, selected product options such as size or grit, requested quantities, and any message or information you provide.
We use this information to receive and respond to your product enquiry, check product details or availability, prepare a quotation if requested, communicate with you about your enquiry, and maintain relevant business records.
Your enquiry may be handled by Everbrite staff responsible for sales and customer enquiries. We may also use website hosting, cart or form, email and security service providers to operate the website and deliver your enquiry to us. These providers may process the information on our behalf for those purposes.
If we need to share relevant details with a product supplier to answer a specific enquiry, we will share only what is needed to respond to that request. We do not sell personal data.
We retain enquiry information for as long as reasonably necessary to respond to you and maintain our business records, or as required by law.
The enquiry cart is for product enquiries. Submitting an enquiry does not place an order or make a payment.